介绍： sandard room: 标准间
king size bed：大床房
double room：双人间
presidential suite：总统套房

check in: 登记;入住
check out：付帐后离开

I'd like to check in please.
我要登记入住。

I'll be checking out on Tuesday.
我将在周二退房离店。

I have a reservation under the name Damon.
我以达蒙的名字预定了房间。

Do ...

介绍： sandard room: 标准间
king size bed：大床房
double room：双人间
presidential suite：总统套房

check in: 登记;入住
check out：付帐后离开

I'd like to check in please.
我要登记入住。

I'll be checking out on Tuesday.
我将在周二退房离店。

I have a reservation under the name Damon.
我以达蒙的名字预定了房间。

Do you have double rooms？
有双床房吗？

Can I have a sandard room？
有标准间吗？

Are you sure? Let me double check .
你确定吗？让我再核对下。

I'm sorry, sir, I don't have a reservation under that name.
对不起先生，在那个名下我们没有收到预定。

Complementary upgrade：
when the hotel is overbooked and all of their standard
rooms are full, they will give you a better room, a more expensive room, but free.

We're pleased to offer you a complimentary upgrade.
我们很高兴为您提供一个免费的升级总统套房吧。

complementary：免费的
we have a complementary glass of wine.
我们免费提供一杯酒。