介绍: 管理学大师肯·布兰佳和畅销书作家斯宾塞·约翰逊的合力之作,这本小册子,把看似复杂的管理难题浓缩成了“三个一分钟”,足够精悍,足够简单,足够明了。
【Chapter 06:The Third Secret: One Minute Reprimands】
THE next morning he arrived at Ms. Brown’s office at the stroke of nine. A very smartly dressed woman in her...
介绍: 管理学大师肯·布兰佳和畅销书作家斯宾塞·约翰逊的合力之作,这本小册子,把看似复杂的管理难题浓缩成了“三个一分钟”,足够精悍,足够简单,足够明了。
【Chapter 06:The Third Secret: One Minute Reprimands】
THE next morning he arrived at Ms. Brown’s office at the stroke of nine. A very smartly dressed woman in her late 50’s greeted him. He got the usual, “He’s quite a guy, isn’t he?” routine, but by now the young man was getting to the point where he could sincerely say, “Yes, he is!”
“Did he tell you about being a One Minute Manager?” asked Ms. Brown.
“That’s all I’ve been hearing about,” the young man said laughing. “It’s not true, is it?” he asked, still wondering if he’d get a different answer.
“You’d better believe it is. I hardly ever see him.”
“You mean you don’t have much contact with him,” pursued the young man, “outside your regular weekly meeting?”
“Essentially very little. Except of course, when I do something wrong,” said Ms. Brown.
Shocked, the young man said, “You mean the only time you see the One Minute Manager is when you do something wrong?”
“Yes. Well, not quite,” said Ms. Brown, “but almost.”
“But I thought a key motto around here was catching people doing things right.” “It is,” insisted Brown. “But you have to know some things about me.” “What?” asked the young man.
“I’ve been working here for quite a few years. I know this operation inside and out. As a result, the One Minute Manager doesn’t have to spend much time with me, if any, on goal setting. In fact, I usually write out my goals and send them over to him.”
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